Introduction

Elisa Freixa Gonzalez has undertaken to make her website accessible in accordance with Royal Decree 1112/2018, of September 7, on the accessibility of websites and applications for mobile devices in the public sector, which transposes the Directive (EU) 2016/2102 of the European Parliament and of the Council, of October 26, 2016.

This accessibility statement applies to the https://www.englishbus.cat/ website, excluding embedded content from other domains.

Compliance status

This website is partially compliant with Royal Decree 1112/2018 due to the non-compliance of the aspects indicated below.

Content not accessible

The content below is not accessible for the following reasons:

  1. Lack of conformity with Royal Decree 1112/2018
    1. Some images are not labeled or have a generic textual alternative [requirement number 9.1.1.1 of the UNE-EN 301549:2021-03 Non-textual content]
    2. On some pages the information, structure and relationships are not determined by software or have no alternative as text. [requirement number 9.1.3.1 of UNE-EN 301549:2021-03 information and relationships]
    3. On some pages, color has been used as the only visual means to convey information, indicate an action, provoke a response, or distinguish a visual element. [requirement number 9.1.4.1 of the UNE-EN 301549:2019 standard use of color]
    4. On some pages there is no automatic text readjustment [requirement number 9.1.4.10 Text readjustment of UNE-EN 301549:2019].
    5. Occasionally some information in automatic movement does not have controls to pause, control or hide the information [requirement number 9.2.2.2 of the UNE-EN 301549:2021-03 standard purpose of links]
    6. Occasionally some link may not have defined the specific purpose textually [requirement number 9.2.4.4 of the UNE-EN 301549:2021-03 purpose of links]
    7. Links to related content pages or alternative forms of navigation are not always provided [requirement number 9.2.4.5 of the UNE-EN 301549:2019 Multi-way standard]
    8. The focus location is not always visible when navigating with a keyboard [requirement number 9.2.4.7 of the UNE-EN 301549:2021-03 Visible focus]
    9. Some pages may not indicate the default language used [requirement number 9.3.1.1 of the UNE-EN 301549:2019 Language of the page]
    10. There are contents or sentences within the page whose language cannot be determined by program [requirement number 9.3.1.2 of the UNE-EN 301549:2019 Language of the parties]
    11. There may be URLs that give code validation errors, preventing their correct processing (requirement 9.4.1.1 of UNE-EN 301549:2022).
    12. On some pages the user interface components such as form elements, links and script-generated components do not follow the structure recommended by the accessibility guidelines [requirement number 9.4.1.2 of the UNE-EN 301549:2021 standard -03 Name, function, value]
  1. Disproportionate burden

It does not apply.

  1. The content does not fall within the scope of the applicable legislation
    1. There may be office automation files in PDF and other formats published before September 20, 2018 that do not fully meet all accessibility requirements. Although efforts have been made to ensure that the majority do comply.
    2. There may be third-party content that is not developed by Elisa Freixa Gonzalez or that is not under its control, such as office files.
    3. There may be pre-recorded files published before September 20, 2018 that do not fully meet all accessibility requirements.

Preparation of this accessibility statement

This statement was prepared on 25/04/2023.

The method used to prepare the statement was a self-assessment carried out by the company Everycode S.L. on 18/04/2023.

Last revision of the statement: 25/04/2023

Observations and contact details

You can make communications about accessibility requirements (article 10.2.a of RD 1112/2018) such as:

  • Report any possible non-compliance by this website.
  • Convey other content access difficulties.
  • Form any other query or improvement suggestion regarding the accessibility of the website through.

The following communication channels are available for these communications:

Email: info@englishbus.cat
Telephone: 93 824 45 99

According to article 10.2.b of RD 1112/2018, you can also present:

  • A complaint regarding compliance with the requirements of RD 1112/2018.
  • A request for accessible information regarding:
    • Contents that are excluded from the scope of application of RD 1112/2018 according to what is established in article 3, section 4.
    • Content that is exempt from compliance with accessibility requirements to impose a disproportionate burden.

Requests for accessible information and complaints can be submitted via email: info@englishbus.cat

Communications, complaints and requests for accessible information will be received and processed by Elisa Freixa Gonzalez.

Complaint procedure

If, once a request for accessible information or a complaint has been made, it has been dismissed, he did not agree with the decision taken, or the response did not meet the requirements provided for in article 12.5, the interested person may initiate a claim. Likewise, a claim can be initiated if the period of twenty working days has passed without obtaining a response.

The claim can be submitted through the contact telephone number: 93 824 45 99 of Elisa Freixa Gonzalez.

Claims will be received and processed by Elisa Freixa Gonzalez.